Services

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Programme Flow Logo Programme Flow Illustration

Programme Flow creates the foundations for excellence in programme delivery and supports internal teams throughout.

Including detailed programme design. Defining the scope, setting out a delivery roadmap, developing all the appropriate tools required.

Producing a clear business case detailing costs and benefits.

Right sizing the team and roles required for effective Programme delivery.

Coaching and supporting Programme Directors to deliver.

How can Brightrunner help you?

  • Build a compelling business case
  • Create a shared vision
  • Create the roadmap to deliver the business need and drive value release
  • Create the Benefits Realisation map
  • Define the resource plan to deliver the change, covering key capabilities needed for success and speed
  • Coach the team to deliver at pace, with clearly defined and measured objectives, roles and responsibilities.
Change Flow Logo Change Flow Illustration

Helping large organisations define the Target Operating Model to achieve a clear vision requiring significant change. Focusing on people as the most important factor in any change management plan, assessing impacts, designing processes, developing future ways of working and a training and communications plan to support your change.

Change flow includes defining the future organisational design and management structures, detailing the consultation plans for significant people change, role-mapping and defining future roles, job descriptions and skill profiles.

Understanding that change needs to consider people first, and helping organisations change with pace whilst ensuring high levels of employee engagement and thus productivity.

How can Brightrunner help you?

  • Defining the change network
  • Solution design workshop
  • Target Operating Model
  • People transition plans
  • Stakeholder engagement plans
  • Facilitating Solution Playback Sessions
  • Business Process Framework and Model
  • Business Process Ownership
  • Deployment approach and framework
PMO Flow Logo PMO Flow Illustration

Building a bespoke toolkit for your PMO. Defining the governance model and terms of reference to ensure compliance and smooth project delivery. Including RAID Management (Risks, Assumptions, Issues & Dependencies), and Key Design Decisions.

Detailing the control mechanisms that will help you to define and control your project / portfolio of change. Agreeing both the control point and stage gates as well as considering potential learning points and retrospective lessons learned reviews.

Providing reporting templates for the PMO delivering clarity and transparency in reporting to board level.

Upskilling and coaching PMO teams throughout the delivery.

How can Brightrunner help you?

  • Assess maturity of PMO processes and tools, with improvement actions.
  • Define an appropriate governance model including Stage Gates to control change.
  • Define the planning and delivery management framework, controlling key milestones and dependencies.
  • Create an appropriate reporting toolkit, with simple templates.
  • Automate reporting and workflow.
Productivity Flow Logo Productivity Flow Illustration

Making sure you have the right size toolkit in place to automate simple tasks as much as possible, using Power Tools, workflow, robotic process automation and AI.

Improving productivity and effectiveness across all projects and portfolios, and even into the ‘business as usual’ processes.

Creating a toolkit for effective, simple, low overhead programme delivery, project management and PMO governance and reporting.

Developing online reporting and consolidation tools to reduce manual tasks and overheads. Using specialists across Microsoft Office and Power Tools helping clients to maximise productivity across all projects and programmes.

How can Brightrunner help you?

  • Define the business need
  • Define clear process scope, aligned to business operations and outcomes
  • Ensure the ‘basics’ are in place with data and process owners, standards, quality.
  • Create and set up appropriate workflows, dashboards, automations
Lean Agile Flow Logo Lean Agile Flow Illustration

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How can Brightrunner help you?

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Product Flow Logo Product Flow Illustration

Digital transformation programmes are some of the most important investments and challenging projects organisations implement. Product Flow uses design thinking and stakeholder engagement to help organisations define how technology / software needs to work to deliver objectives.

Managing the roadmap for product implementation using DevOps. Defining, prioritizing, and managing changes to the product.

Following an Agile approach, forming product teams to define scope, prioritise deliverables and estimate resource and effort needed for implementation.

How can Brightrunner help you?

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CX Flow Logo CX Flow Illustration

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How can Brightrunner help you?

  • Map the customer journey.
  • Identify above the line and below the line improvements.
  • Identify moments of truth (mediocrity, magic and misery), using customer feedback and appropriate measures, with improvement plans to address or exploit.

Contact Us

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